Australia's Science Forum

Is chemwatch working??????????????? No on line help any more.

CG3 just came up for me.

No issues but I am using gold ffx.

I am chemical watch 3 and still not working

Its working today, but still no on line help??? I have been told the DEC is getting tenders together, and we may have another website, " Not happy Jan"

I see today that chemwatch will be obsolete in 43 days time, any one know any thing on this??

what version are you currently using Labbie?

CG3, why??

I thought all schools were moving over to gold ffx. i was on the cg3 but one day chemwatch didnt work and when i phoned them i was told i was moving over to the new program.

All schools will be on Gold FFX by now - your school should have received mail about this - I bet it hasn't filtered down to your desk!

Oh that's interesting, have not heard a thing, still using CG3, may be the count down means days until they move over to FFX, time will tell us.

I just sent an email to CG3, as suggested in the message that comes up when you open CG3.
This is the reply I received:

Hi Judy

As your school is part of the NSW Education Department you will be informed by your Education Board regarding the upgrade, which they are managing.

In the meantime, please do not worry, just continue to use the system as you have been you will be notified by the Education Board in good time.

Kind regards

Carol
Chemwatch customer Service

Labbie wrote:Its working today, but still no on line help??? I have been told the DEC is getting tenders together, and we may have another website, " Not happy Jan"

So the story I was told is in fact correct, the DEC are not paying for more days with Chemwatch. Oh how very interesting, which means we will have to learn another program and site. This is so silly. Not happy at all.

If you are upgrading to FFX then its very similar to CG3. As an independent school we upgraded a little while ago and it was quite an easy transition.

I'm also on CG3, and have been getting the obsolete warning. We're an independent school, so we have to manage our own transition, which I still need to get around to... Can I get a hint about the cost before contacting the Chemwatch people?

There is no additional cost, your HOD needs to contact CW and they will switch to FFX. Your store, manifest and the rest will be transferred

So how come DEC schools have not gone across yet????????????