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serrata

Posted: 30 Jan 2013, 10:40
by RosalieM
Does anyone know what has happened to Serrata? I can't get on their website and when I try to google it they don't appear in the list! Has anyone else had any trouble/success with them in the last few days?

Re: serrata

Posted: 30 Jan 2013, 10:59
by fibreweb
I have Serrata in my list of favourites. It took a long time to come up but eventually did.
The webpage looks to have been redone

Re: serrata

Posted: 30 Jan 2013, 11:31
by RosalieM
Righto, I will have another try...

Re: serrata

Posted: 30 Jan 2013, 11:39
by RosalieM
I still can't get on... If you have time, (and only if you have time) would you please PM me their email address? I have not had any replies to the emails I have sent and want to check I have the right address. Thanks,
Rosalie

Re: serrata

Posted: 30 Jan 2013, 11:42
by Whspa
I can't get onto them either. I keep getting a domain error.

Re: serrata

Posted: 30 Jan 2013, 11:53
by rhonda.punch
Serrata has had trouble with their server crashing. they will be back on deck hopefully by tomorrow.
Im a friend of the company and labbie so the guys told me to tell you. hope this info helps
Rhonda

Re: serrata

Posted: 30 Jan 2013, 12:48
by RosalieM
Thanks Rhonda. I'll try to be patient!

Re: serrata

Posted: 30 Jan 2013, 12:49
by lada
Good. I started to get worried.
Lada :coffee:

Re: serrata

Posted: 31 Jan 2013, 12:07
by Vicki L
I was talking to Bill at Serrata this morning about an outstanding order - he didn't mention any problems, only that he was very very busy. A really nice guy who is always very helpful.

Re: serrata

Posted: 31 Jan 2013, 12:40
by RosalieM
Yes, I have always found them to be very helpful and friendly when I've rung them in the past. I really want to get my order in soon though.

Re: serrata

Posted: 31 Jan 2013, 12:41
by RosalieM
Oh!! I just tried again and it worked!! Website is back :)

Re: serrata

Posted: 31 Jan 2013, 12:47
by Labbie
Bill was telling me they had a major crash in their system, and have been working so long to bring it back up, it just kept crashing. Any way I do believe all is well now, and back to normal.