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HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:18
by rae
I think I'm being stupid. I'm trying to find ammonia on this new version of chemwatch. I type it in and it comes up with
"no records to display" what the.......?????
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:21
by curie
Have you got your display set to "own" or "all"?
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:26
by rae
I actually can't find anything. Is there a problem with chemwatch????
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:27
by rae
Full???
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:29
by curie
yep, sorry. Set it to full. If you have it set to "own" it will only show what is in your manifest.
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:48
by rae
Does anyone have a contact phone number and person for chemwatch??
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 08:59
by Jazz
see attached
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 09:01
by Ocker
Try Ammonium Hydroxide
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 09:25
by Labbie
Use "Live support" on chemwatch, they are most helpful.
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 10:09
by ELIZABETH
Yep, click on Live Help......they really go out of their way to help.
Chees
Re: HELP!!!!! Ammonia on chemwatch
Posted: 06 Nov 2013, 10:41
by rae
Thanks everyone. This forum is so great!!!
Managed to email them and got a response, also got support from in-house. It was a compatibility issue all I had to do was ctrl-F5.
All fixed now. It was weird because I have used it successfully since the upgrade.