for anything else that doesn't fit.
remlap12
Posts: 340 Joined: 26 Jun 2014, 12:23
State/Location: NSW
Post
by remlap12 » 15 Jul 2021, 09:56
Hi,
Is anyone else having problems logging onto Westlab website?
When I try it tells me I don't have an account and to try again later.....
TIA
Helen
Regards
remlap12
science support and problem solver
elly
Posts: 11 Joined: 16 May 2006, 10:00
Job Title: scientific assistant
School: St Anthony's Catholic College
Suburb: townsville
State/Location: QLD
Post
by elly » 15 Jul 2021, 13:15
This might help... from an email received on June 10th
new online ordering system.
We have migrated your account and details so there is no need to create a new account.
However, you will need to reset your password to login for the first time.
Please follow the link below to reset your password:
https://www.westlab.com.au/portal/custo ... tpassword/
It goes on to say "if you have any questions, please reply to
sales@westlab.com.au and we will assist you."
Westlab - Alice
Posts: 45 Joined: 02 Mar 2020, 07:20
Job Title: Product Manager
School: Westlab Pty Ltd
Suburb: MITCHELL PARK
State/Location: VIC
Contact:
Post
by Westlab - Alice » 15 Jul 2021, 15:38
remlap12 wrote: ↑ 15 Jul 2021, 09:56
Hi,
Is anyone else having problems logging onto Westlab website?
When I try it tells me I don't have an account and to try again later.....
TIA
Helen
Hello Helen,
Are you still having trouble with your login?
Looking forward to your response.
ALICE ELFORD
Product Manager
LinkedIn: https://www.linkedin.com/in/alice-elford/
remlap12
Posts: 340 Joined: 26 Jun 2014, 12:23
State/Location: NSW
Post
by remlap12 » 19 Jul 2021, 12:34
Thanks for the replies everyone!
I did get an email from Westlab and was able to change my password!
Regards
remlap12
science support and problem solver
Westlab - Alice
Posts: 45 Joined: 02 Mar 2020, 07:20
Job Title: Product Manager
School: Westlab Pty Ltd
Suburb: MITCHELL PARK
State/Location: VIC
Contact:
Post
by Westlab - Alice » 20 Jul 2021, 09:07
remlap12 wrote: ↑ 19 Jul 2021, 12:34
Thanks for the replies everyone!
I did get an email from Westlab and was able to change my password!
Very glad to hear that!
ALICE ELFORD
Product Manager
LinkedIn: https://www.linkedin.com/in/alice-elford/